ZenTalk AI
Answers from your catalog — before the shopper leaves
An on-site AI widget learns your products and pages. It replies 24/7, recommends items, and captures leads.
Free demo on your own products and content · no card · ready within 1 business day
14-day trialWP · Woo · PDF
Live nowSample deployments
CHANNELS
Answers where your customers write.
The same assistant and the same knowledge — in your website chat, in your email inbox, on Instagram and on WhatsApp. Messenger and calendar booking are coming soon.
All channels use one knowledge base and the same plan limits, and conversations land in one dashboard.
How it works
Three steps from an empty site to an assistant that knows your offer.
Connect sources
WordPress, WooCommerce, PDF or a product feed — connect via API or XML/CSV for the assistant to learn from.
- · Content sync
- · API & feed
Learn the catalog
We index content into a knowledge base. Replies stay grounded in it.
- · Knowledge base
- · Sync updates
Launch the assistant
Embed the widget on your site, connect your email inbox, and collect chats and leads in one dashboard.
- · One script tag
- · Website and email
Where answers come from
Where it answers
All in one dashboard
INTEGRATIONS
Works with your store.
Connect WordPress and WooCommerce directly and upload PDFs in the dashboard. Any other store — Shoper, Shopify, Wix, PrestaShop and more — via an XML/CSV product feed. Your catalog syncs on its own.
- WordPress, WooCommerce and PDF — direct connection
- Any store with an XML/CSV feed — Shoper, Shopify, Wix and more
- Nightly sync; WooCommerce product changes within minutes
Integrations are GDPR-compliant. Data stays in your knowledge base — we never share it with other customers.
Capabilities
What a store actually needs
Fewer tools — more chats that end in a sale or a lead.
Answers from your offer
The assistant reads products, pages and PDFs. ZenTalk’s proprietary LLM engine detects the question’s intent, runs hybrid retrieval (by meaning and by keywords) and replies on price, stock and specs — grounded in your knowledge.
- Proprietary LLM engine
- Only from your data
- Conversation context
- Multilingual
On-site widget
Brand-matched chat where shoppers already are. Full history in your dashboard.
- Fast setup
- Product images
- Chat history
Leads & handoff
When a human is needed, the bot captures contact details so nothing is lost in the thread.
- Contact capture
- Notifications
- Context for your team
Dashboard & plans
Usage, WP/Woo sync and plans that scale with traffic — from trial to larger stores.
- Knowledge sync
- Usage limits
- Secure billing
New chat
A chat that shows — not just answers
Products as cards, side-by-side comparison, contact tiles and buttons to your pages. All from your store data, in your chat colours.
Photo, price, sale, availability and link — straight from your store.
I found three roof racks — from CHF 119. Two are in stock, the third is made to order.
In stock
In stock
Made to orderIllustrative data — the look of the real ZenTalk widget.
Product comparison
A customer asks “what’s the difference?” — the chat puts them in a table.
One click and 2–5 products from the conversation sit side by side: price, availability, specs and description. The assistant picks the best choice and explains it by budget or by how well it fits the car.
- AI recommendation in a green frame — with the reasoning under the product name
- “Differences only” hides identical rows and leaves what decides
- Specs from the store catalog, translated into the language of the chat
Customers love to compare — and your store doesn’t need a comparison featureJust install the chat. The comparison window works inside the conversation, on products from your catalog, with no changes to your store theme and no extra plugins.
Real comparisons from conversations in customers’ stores · click the products to change the comparison
Impact
More sales. More time to build.
The assistant handles repeat questions, keeps knowledge fresh, and fires quick replies — you get back to the product and the offer.
Set the sliders to match your business.
Monthly savings
€750
€9,000 per year
30 h
freed up per month
360 h per year
360
conversations handled by the assistant per month
An estimate based on your own assumptions.
Customer voices
Teams that handed repetitive questions to the assistant.
„ZenTalk AI changed how we handle customers. We save a few hours a week!”
„The bot answers better than our team. Customers are happier and we have more time for growth.”
Flexible pricing for everyone
Hobby
For hobbyists and small projects
- 150 conversations a month
- 3,000 products in the knowledge base
- 10 pages and 10 posts from WordPress
- XML/CSV feed and automatic sync
- 20 quick replies
Start
For small sites and blogs
Everything in Hobby, plus:
- 300 conversations a month
- 10,000 products in the knowledge base
- 1 PDF in the knowledge base
- 1 email inbox — the assistant answers emails
- Instagram — the assistant answers direct messages
- Product comparison in the chat
- Leads, chat history and CSV export
Business
For service businesses and stores
Everything in Start, plus:
- 500 conversations a month
- 30,000 products in the knowledge base
- 5 PDF in the knowledge base
- 3 email inboxes
- WhatsApp — the assistant answers on your business number
- Custom comparison settings
- Priority support
Enterprise
For large teams and corporations
- Unlimited pages and tokens
- Number of email inboxes by agreement
- Dedicated onboarding
- SLA
- Account manager
- No “Powered by ZenTalk” footer
- Custom pricing
14 days free
No credit card. After the trial you pick a plan in the dashboard — nothing is charged automatically.
Prices exclude VAT.
Want a detailed comparison?
See all features and differences between plans in one place.
See Service ComparisonCreate an account and connect your knowledge sources: WordPress (pages and posts), WooCommerce, an XML/CSV product feed from any store, or PDF files. The first sync starts right away. Then paste one line of widget code on your site — in WordPress via WPCode or functions.php. Prefer us to do it? We'll prepare a demo on your data within 1 business day.
Yes. It replies in the language the shopper writes in, even if your catalog is only in one language. The chat window texts (buttons, form) are available in Polish, English and German.
Every night we pull changes from WordPress, WooCommerce and your product feed. WooCommerce product changes also arrive live via webhooks, usually within minutes. You can run a sync manually in the dashboard at any time (Knowledge base → Sync).
Yes. You get 14 days free, no card required. After the trial you choose and pay for a plan in the dashboard yourself — nothing is charged automatically.
Yes. When a shopper wants a quote or to get in touch, a short form with GDPR consent appears in the chat. The request lands in the Leads tab of your dashboard and in your inbox.
If the bot doesn't find an answer in the knowledge base, it will inform the customer and suggest direct contact with you. This way you won't miss any important inquiry.
The bot answers only from your content, so a mistake usually means outdated or unclear information on your site, in the feed or in a PDF. You see every conversation and customer rating (👍/👎) in the dashboard. Fix the content on your side and the bot knows the new version after the next sync.
Yes. The chat window is labelled as a virtual assistant and replies are marked “AI Assistant”. When a human is needed, the bot offers to put the customer in touch with you.
Yes! All data is stored in a secure database with SSL/TLS encryption. Each customer’s content is kept separate and never shared with other users. Servers and the database are in the EU, and the system is GDPR compliant.
Yes. In the dashboard (Settings → Assistant settings) you choose the response tone — casual, polite or formal — plus the chat window look, greeting and teaser. You can attach your own quick replies to ready-made topics (delivery, returns, contact and more). When we set it up with you, we also tailor the bot's instructions to your business.
You get an email at 80% and 90% of the limit. Once it runs out, the chat stops answering until the limit renews next period. You can upgrade earlier or ask for a bigger seasonal limit.
Ready for chat that sells for you?
Create an account, connect your offer, launch the widget. Card-free trial to start.
14-day trial · Cancel anytime · WP / Woo / PDF




